Shipping & Returns
WHAT TO EXPECT WHEN YOU ORDER
We utilize an on demand fulfillment method. This means that each product you order is created on demand just for you!
Once you place your order, you will typically receive a tracking number within 7 business days.
After your item ships, arrival timeframes will vary. The carrier we use to ship your item will also vary, depending on your location.
In most cases, items are delivered within 4-12 business days after being dispatched.
RETURN POLICY
Our goal is to provide you with a quality product every time!
For that reason, we offer a no questions asked money back guarantee for ANY item purchased on our store that has a quality defect. Returns are not accepted on items that arrive un-damaged. If your item is damaged, we will offer a replacement or a refund and let you keep the item without having to ship it back, unless you want to!
Just contact us at support@eviesacres.com with pictures of the quality defect within 10 business days of receipt of the product and a member of our Support Team will respond with guidance regarding next steps.